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Duo Protection for Egnyte with Duo Access Gateway

Last Updated: February 15th, 2022

Duo offers a variety of methods for adding two-factor authentication and flexible security policies to Egnyte SSO logins, complete with inline self-service enrollment and Duo Prompt.

Duo Access Gateway reached Last Day of Support on October 26, 2023 for Duo Essentials, Advantage, and Premier customers. After that date, Duo Support may only assist with the migration of existing Duo Access Gateway applications to Duo Single Sign-On. Please see the Guide to Duo Access Gateway end of life for more details.

Use the Duo Single Sign-on Generic Service Provider application to protect Egnyte with Duo Single Sign-On, our cloud-hosted identity provider featuring Duo Central and the Duo Universal Prompt.

If you already use Duo Access Gateway to protect Egnyte, try the DAG to Duo SSO application migration process.

Overview

As business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication and zero-trust policies.

Duo Access Gateway

Duo Access Gateway (DAG), our on-premises SSO product, layers Duo's strong authentication and flexible policy engine on top of Egnyte logins using the Security Assertion Markup Language (SAML) 2.0 authentication standard. Duo Access Gateway acts as an identity provider (IdP), authenticating your users using existing on-premises or cloud-based directory credentials and prompting for two-factor authentication before permitting access to Egnyte.

Duo Access Gateway is included in the Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing Egnyte. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Deploy or Update Duo Access Gateway

  1. Install Duo Access Gateway on a server in your DMZ. Follow our instructions for deploying the server, configuring DAG settings, and adding your primary authentication source.

  2. Add the attributes from the table below that correspond to the Duo attributes Mail attribute and Username attribute in the "Attributes" field when configuring your Active Directory or OpenLDAP authentication source in the DAG admin console, separated by a comma. For example, if Active Directory is your authentication source, enter mail,sAMAccountName in the "Attributes" field.

    Duo Attribute Active Directory OpenLDAP
    Mail attribute mail mail
    Username attribute sAMAccountName uid

    If your organization uses other directory attributes than the ones listed here then enter those attribute names instead. If you've already configured the attributes list for another cloud service provider, append the additional attributes not already present to the list, separated by a comma.

  3. After completing the initial DAG configuration steps, click Applications on the left side of the Duo Access Gateway admin console.

  4. Scroll down the Applications page to the Metadata section. This is the information you need to provide to Egnyte when configuring SSO. Click the Download Certificate link to obtain the token signing certificate (the downloaded file is named "dag.crt").

    DAG Metadata Information

Create the Egnyte Application in Duo

  1. Log on to the Duo Admin Panel and navigate to Applications.

  2. Click Protect an Application and locate the entry for Egnyte with a protection type of "2FA with SSO self-hosted (Duo Access Gateway)" in the applications list. Click Protect to the far-right to start configuring Egnyte. See Protecting Applications for more information about protecting applications in Duo and additional application options.

  3. The Subdomain name is the subdomain used when logging into your company's Egnyte File Server. For example, if your Egnyte login URL is https://yourdomain.egnyte.com then enter yourdomain as the subdomain name in Duo.

  4. Egnyte uses the Mail attribute when authenticating. We've mapped Mail attribute to DAG supported authentication source attributes as follows:

    Duo Attribute Active Directory OpenLDAP SAML IdP Google Azure
    Mail attribute mail mail mail email mail

    If you are using a non-standard email attribute for your authentication source, check the Custom attributes box and enter the name of the attribute you wish to use instead.

  5. Click Save Configuration to generate a downloadable configuration file.

    Duo Egnyte Application Settings
  6. You can adjust additional settings for your new SAML application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy — or come back and change the application's policies and settings after you finish SSO setup. If you do update any settings, click the Save Changes button when done.

  7. Click the Download your configuration file link to obtain the Egnyte application settings (as a JSON file).

    Important: This file contains information that uniquely identifies this application to Duo. Secure this file as you would any other sensitive or password information. Don't share it with unauthorized individuals or email it to anyone under any circumstances!

Add the Egnyte Application to Duo Access Gateway

Before you do this, verify that you updated the "Attributes" list for your Duo Access Gateway authentication source as specified here.

  1. Return to the Applications page of the DAG admin console session.

  2. Click the Choose File button in the "Add Application" section of the page and locate the Egnyte SAML application JSON file you downloaded from the Duo Admin Panel earlier. Click the Upload button after selecting the JSON configuration file.

  3. The Egnyte SAML application is added.

    Egnyte Application Added

Enable Egnyte SSO

Add the Duo Access Gateway as a new single sign-on provider for Egnyte.

  1. Log on to Egnyte as an administrative user and navigate to SettingsConfigurationSecurity & Authentication. Scroll down to Single Sign-On Authentication.

  2. Select SAML 2.0 from the drop-down for Single sign-on authentication The page will reload with new options.

  3. Select Duo from the drop-down for the Identity Provider.

  4. Copy the SSO URL information from the Duo Access Gateway admin console Metadata display and paste it into the Egnyte Identity provider login URL field.

    Example: https://yourserver.example.com/dag/saml2/idp/SSOService.php

  5. Copy the Entity ID URL from the Duo Access Gateway admin console metadata display and paste it into the Egnyte SSO Identity provider entity ID field.

    Example: https://yourserver.example.com/dag/saml2/idp/metadata.php

  6. The "Identity provider certificate" is the DAG Metadata certificate supplied by Duo Access Gateway. Open the dag.crt file in a text editor (like Notepad), and copy the contents of the file between the -----BEGIN CERTIFICATE----- line and the -----END CERTIFICATE----- line. Paste the certificate file text into this field.

  7. Select Email address from the drop-down for Default user mapping.

  8. Use domain-specific Issuer value should be set to disabled.

  9. After you've entered all the required information click Save.

    Egnyte Single Sign-On Settings

Learn more about Egnyte SSO at the Egnyte Help Desk.

Enable SSO for Egnyte Users

Egnyte allows you to choose each individual user's authentication method. The easiest way to update the authentication method for multiple users is via CSV import.

  1. Navigate to SettingsUser & Groups. Click Export All Users and open the Users.csv file in a spreadsheet program.

  2. Change the AuthType value from "Egnyte" to SSO for each user who should sign in using the Duo Access Gateway.

  3. Click Import Users on the Egnyte Users & Groups page. Click Choose file and select the modified Users.csv file. Check the Allow updating of existing users box and click Import.

Verify SSO

You can log onto Egnyte by going to your company Egnyte website e.g. https://yourdomain.egnyte.com, typing in your e-mail address, and clicking Continue. This redirects to the Duo Access Gateway login page. Enter your primary directory logon information, approve Duo two-factor authentication, and get redirected back to the Egnyte site after authenticating.

DAG Login and Authentication Prompt

If using the Egnyte mobile app, tap "Other Login Options". Type in your company Egnyte website e.g. yourdomain.egnyte.com, click Login, and then authenticate to Duo Access Gateway.

Congratulations! Your Egnyte users now authenticate using Duo Access Gateway.

Configure Allowed Hostnames

If you plan to permit use of WebAuthn authentication methods (security keys, U2F tokens, or Touch ID) in the traditional Duo Prompt, Duo recommends configuring allowed hostnames for this application and any others that show the inline Duo Prompt before onboarding your end-users.

The Duo Universal Prompt has built-in protection from unauthorized domains so this setting does not apply.

Microsoft AD FS

Microsoft's Active Directory Federation Services (AD FS) is a popular choice for SSO because it easily integrates with the AD identity store many organizations already have deployed. Duo's support for cloud applications and SSO drops in to an existing AD FS installation to provide secondary authentication after a user passes primary authentication (successful Active Directory logon).

If you don't already have AD federation running the first step is to install and configure Microsoft AD FS in your organization. Deployment Guides for AD FS versions 2.1, and 3.0/4.0 are available from Microsoft.

Once your AD FS services are up and running, the second step is to configure the SSO partnership between your AD FS service and the external cloud resource, in this case Egnyte. Learn more about configuring Egnyte SSO with AD FS at the Egnyte Help Desk.

After you have successfully configured and tested AD FS SSO login to Egnyte using your AD domain credentials, you can then install the Duo AD FS integration. AD FS protection is included with Duo's paid plans.

With the Duo integration for AD FS installed, users pass primary authentication to the AD FS service as usual. Once primary authentication succeeds, users are forwarded to the Duo service for secondary authentication. After approving logon using one of Duo's authentication methods, the user is fully logged in to Egnyte.

Other Identity Partners

Using a third-party SSO provider for cloud application access? Duo partners with leading cloud SSO providers like Okta and OneLogin to secure access with our strong and flexible authentication platform.

You can also use Duo two-factor authentication with CAS and Shibboleth on-premises IdPs.

Troubleshooting

Need some help? Try searching our Knowledge Base articles or Community discussions. For further assistance, contact Support.